On this page you will find important information about our shipping and payment conditions.
Please click on the respective links to show or hide the text.
If you have problems, please contact our .

Ordering

Shopping is so easy in our shop:

  1. Cart
    You order at our shop, by placing the items to your shopping cart. In the cart, you can check again all the items you have placed in the shopping cart, and if necessary change (delete items, update quantity).
  2. a) Login for registered customers
    If you already have an account you can log in easily. With your access you will not need to recapture your address details again.

    b) Login for not registered customers
    Please click in "My Account" the button "Register" and complete the following pages provide the necessary information.

    Option: Quick login: User account registration
    Create a simple user account to view product information or test TKR OSCaR® app access.

    Option: Company Login: Register a company account
    This will allow you to view product information, purchase spare parts, invite your employees and manage access to the TKR OSCaR® app.

    On your next visit you will not need to recapture your address details again.
  3. Checkout - Billing Information
    Select a billing address in your address book or create a new address.
  4. Checkout - Shipping Information
    Insert a new address or select "Use billing address".
  5. Checkout - Shipping Method
    Here you will specify the shipping costs. These are based on your shipping or billing address. For more information see Point 4: Shipping and Delivery.
  6. Checkout - Payment Information
    Please remit the full amount to the account. For more information see Point 2:Payment.
  7. Checkout - Order Review
    Here you can check your information for accuracy. By clicking the button "Place Order"you are making a binding offer. Then you will receive a confirmation from us via e-mail.
  8. Conclusion of the sales agreement
    The receipt does not constitute acceptance of your offer, but will only inform you that your order is received. The purchase contract is only concluded by sending the ordered items.

Payment

You will receive the available payment options with your invoice after your purchase.

Availability

  • Availability: "In stock"
    In our application system, a freely available stock is displayed in the central warehouse, ie, the product is immediately available from stock. The shipment of the product is the same, than the next working day (Monday to Friday) after activation of your order in our ordering system. Please note: When placing an order with several items, larger quantities of different goods and availability may cause delays in delivery. Please also note that when ordering by Payment in advance reservation and shipment can be only after receipt of the goods.
  • Availability: "On request"
    The product is currently out of print. Usually the delivery time is between 1-4 weeks (depending on availability of items). Please contact our for more information.

Shipping & Delivery

We ship all orders via "FedEx 2Day® One Rate" for fast, reliable delivery within "2 business days".

FedEx Package

Cost

Envelope $12.95
Small Box (S2) $19.95
Medium Box (M2) $29.95
Large Box (L2) $29.95
Extra Large Box (X2) $69.95

Shipping costs are calculated at the checkout stage, based on the size and weight of the package. Orders are usually shipped within one business day.